- Brushes & Rods
- Creosote & Soot Removers
- Fire Starters
- Hearth Maintenance
- Home Care
- Outdoor Living
- Professional Products
Orders are shipped within 2 to 3 business days.
Shipping charges are based on weight of order.
If you receive damaged merchandise, contact Customer
Service within 3 business days of receiving the product.
Do not discard the merchandise. Hold till you
contact Customer Service.
If we are contacted after the 3 business days,
we cannot guarantee a credit or replacement.
Returns are considered on a per order basis.
All items are covered by a manufacturer warranty.
Length of warranty differs by product and manufacturer.